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These Terms & Conditions govern your use of goll365, including account registration, wallet transactions through bKash or Nagad, session behaviour and content access. Access to and use of this platform depends on your local law and eligible regions — please read these terms carefully before you proceed.
By creating an account on goll365, you confirm that you have read, understood and accepted these Terms & Conditions in full. These terms form a binding agreement between you and us. They apply to every interaction you have with this platform — from the moment you register through every session you open, every transaction you submit via bKash, Nagad or Rocket, and every support request you raise. We may update these terms when our operating conditions change. When that happens, we will publish the revised version on this page. Continued use of your account after a change is published means you accept the updated terms. If you do not agree, you should close your account and stop using the platform. These terms do not override any applicable law in your jurisdiction. Access to goll365, including wallet features using bKash and Nagad, is subject to local law and eligible regions. Nothing in these terms creates a right of access where local law restricts it. We recommend you confirm your own eligibility before proceeding.
These terms apply to four distinct areas of your relationship with goll365. Understanding where each boundary sits helps you know which rules govern each action you take on the platform.
Registration, login, session management and account closure all fall under these terms. You are responsible for keeping your login credentials secure. We do not recognise activity carried out by anyone other than the registered account holder.
All deposits and withdrawals processed through bKash, Nagad or Rocket are covered by these terms. Transaction limits, verification requirements and processing steps are shown inside your account wallet at the time of each request.
Game content supplied by studios available in the lobby — including slots, live tables and crash game titles — is governed by these terms. Content availability may vary by region and is subject to change without advance notice.
Payment processors, game studios and any external service linked from this platform operate under their own terms. goll365 is not liable for the conduct of third-party providers. Check the relevant third-party policy before using any externally operated service.
These Terms & Conditions are not one-directional. You hold specific rights over your account records, personal details and how you interact with our support team. Your transaction history — including bKash deposits and Nagad withdrawals — is accessible from the wallet section inside your signed-in account. If any record appears incorrect, you can raise a correction request through the support route detailed on the contact page. Account details such as your registered mobile number or email address can be updated by following the fields shown in account settings; some changes may require identity verification as instructed on screen. If you have a question about how a specific term applies to your situation, our support team is available to clarify. We aim to respond through the published contact routes shown on this platform. You also have the right to close your account at any time by submitting a request through the support channel.
Open the wallet section in your signed-in account to view the full history of bKash, Nagad and Rocket transactions. Each entry shows the date, amount and status as recorded at the time of processing.
Go to account settings to update your registered mobile number, email address or other personal fields. Follow the verification steps shown on screen — some changes require confirmation before they take effect.
If a term is unclear or you believe a transaction has been recorded incorrectly, contact us through the support route published on this site. Include your account reference and a brief description of the issue.
You may close your account at any time. Submit a closure request through the support channel. Any pending wallet balance subject to these terms will be handled according to the withdrawal process shown in your account at the time of the request.
If you have a question about these Terms & Conditions — whether about account access, a wallet transaction or how a specific clause applies to your situation — use the contact routes published on this platform. We handle policy questions through the same channels as account support.
Start a live chat session from the support page inside your signed-in account. This is the quickest route for urgent policy questions, transaction queries involving bKash or Nagad, and account access issues.
Send a detailed policy or account query to the email address published on the contact page. Include your account reference so we can locate your records quickly and respond with the relevant terms applied to your case.
The Help Centre on this platform contains published answers to common policy questions, wallet terms and account rules. Check there first — many questions about bKash deposits, Rocket withdrawals and session controls are answered in the posted articles.
We take the handling of account data, wallet records and session information seriously. These standards underpin every part of the Terms & Conditions published on this page.
Information you provide during registration and transactions — including mobile wallet details linked to bKash or Nagad — is held in line with our Privacy Policy. We do not share your personal data with third parties outside the scope described in that policy.
When you access your account from a mobile device or browser, session cookies keep your login state active for the duration of that visit. You can clear cookies through your browser settings; doing so will end your active session and may require you to log in again.
You are responsible for all activity on your account. Do not share login credentials with anyone. If you believe your account has been accessed without your authorisation, contact support immediately using the published contact route so we can investigate and act.
Requests to review, correct or delete information under these terms should be submitted through the support email published on the contact page. Include your account reference and the specific record or clause you are querying so we can respond accurately.
These answers address the specific terms questions that come up most often from accounts registered in Bangladesh. If your question is not covered here, contact us through the published support route.
Yes. All wallet activity — including bKash deposits, Nagad transfers and Rocket withdrawals — is governed by these terms. The specific limits and verification steps that apply to each method are shown inside your account wallet at the time of each transaction.
We publish updated terms on this page. Continuing to use your account after an update is posted means you accept the revised terms. If you do not agree with a change, you should stop using the platform and contact support to close your account.
Access depends on your local law and eligible regions. These terms do not create a right of access where local law restricts it. We recommend you confirm your own eligibility under applicable law before registering or using any feature of this platform.
Open your wallet history inside your signed-in account and locate the transaction in question. Then contact support through the live chat or email route published on the contact page. Include your account reference and the transaction date so we can review the record.
Game content from studios available in the lobby — such as titles in the slots and live casino sections — is accessed through goll365 under these terms. However, each studio operates under its own separate terms. goll365 is not liable for studio-side decisions about game availability or mechanics.
You may close your account at any time by submitting a request to our support team through the published contact route. Any wallet balance will be handled according to the withdrawal process shown in your account. Account closure does not remove your obligation for any outstanding transactions under these terms.